VIP
Cleaning up the online presence for the cleaning experts.
V.I.P. is the trusted name in home and commercial cleaning, garden maintenance, and more. Over time, as they had added more services to their website, the sitemap and information architecture had become a real mess. So we helped them clean house. We completely redesigned and rebuilt the V.I.P. Home Services website with a focus on usability, clarity and the best possible user journey across desktop and mobile versions. Done and dusted.





“The team at Them are great partners: They’re knowledgeable, skilled and – possibly best of all – so easy to get along with!
Their well-rounded expertise is supported by a drive to understand and solve business problems, through learning about its systems, people and customers.
They help communicate complex issues in non-complex ways, remain calm and consistent and always deliver best-in-class service. Honestly, we’d be lost without them!”